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The aim of Mind Station Limited is: 

  • To provide coaching solutions for parents and children, enabling children to understand their minds and grow in both self-awareness and confidence;  

  • To support parents and children in achieving growth within themselves and their mental well-being; and

  • To set goals and discover tools and strategies to better help support parents and children at home.


The terms “we,” “us” and “our Company” refer to Mind Station Limited and include, but are not limited to, our agents, representatives, contractors, affiliates, and employees.


The purpose of this policy statement is: 

• To protect children, young people and adults who receive services from our Company from harm. This includes the children of adults who use our services. 

• To provide our staff and coaches, as well as children and young people and their families with the overarching principles that guide our Company’s approach to protecting children and young people from harm. 


This policy applies to anyone working on behalf of our Company including senior managers and the board of trustees, staff and coaches 


This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England. A summary of the key legislation and guidance is available from  This policy should be read alongside our organisational policies, procedures, guidance and other related documents which our Company may publish from time to time, including: 

  • Online Safety and Image Sharing Policy Statement 


We have endeavoured to prepare all Safeguarding Policies (including this one) only in accordance with English law. It does not warrant that any of our Safeguarding Policies (including this one) will satisfy the laws of any jurisdiction other than England and Wales.


We believe that:


• Children and young people should never experience abuse of any kind  

• We have a responsibility to promote the welfare of all children and young people, to keep them safe, and to practise in a way that protects them 


We recognise that:


• The health and well-being of children and young people is paramount in all the work we do and in all the decisions we take   

• Working in partnership with children and young people as well as their parents and legal guardians is essential in promoting children’s and young people’s wellbeing 

• All children and young people regardless of age, disability, gender, sexual orientation, race, religion, language, culture, belief or lifestyle have an equal right to protection from all types of harm or abuse

• Some children and young people are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues 

• Extra safeguards may be needed to keep children and young people who are additionally vulnerable safe from abuse

We will seek to keep children and young people safe by:

• Valuing, listening to, respecting and taking seriously all those who disclose potentially abusive situations, and responding promptly to any such concern or allegation   

• Appointing a Safeguarding Lead for children and young people, a Deputy Safeguarding Lead (if required, at our discretion) and a lead trustee/board member for safeguarding

• Adopting child protection and safeguarding best practice through our policies, procedures and codes of conduct for staff and coaches, including through regular online training with organisations promoting the safety of children and young adults such as the NSPCC

• Developing and implementing an effective online safety policy and related procedures 

• Providing effective management for staff and coaches through supervision, support, training and quality assurance measures so that all staff and coaches know about and follow our policies, procedures and behaviour codes confidently and competently

• Safely recruiting, training and supporting staff and coaches, ensuring all necessary checks are made

• Recording, storing and using information (including photographs and videos) professionally and securely, in line with data protection legislation and guidance (more information about this is available from the Information Commissioner’s Office:

• Sharing information about safeguarding and good practice with children and young adults and their families via leaflets, posters, group work and one-to-one discussions

• Making sure that children, young people and their families know where to go for help if they have a concern

• Using our safeguarding and child protection procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and legal guardians appropriately

• Using our safeguarding policy and procedures to effectively manage any allegations made against staff and coaches appropriately 

• Creating and maintaining an anti-bullying environment and ensuring that we have policies and procedures to help us deal effectively with any bullying that does arise 

• Ensuring that we have effective complaints measures in place 

• Ensuring that we provide a safe physical environment for our children, young people, staff and coaches, by applying health and safety measures in accordance with the law and regulatory guidance 

• Building a safeguarding culture where staff and coaches, children, young people and their families, treat each other with respect and are comfortable about sharing concerns.

Contact details:


Safeguarding Lead: Chloe Kock  

Phone: +44 777 1686577



Other helpful sources and advice: 


NSPCC Helpline 0808 800 5000 


Mind Station Limited is committed to reviewing our policy and good practice annually. 


This policy was last reviewed on: 4 January 2023. 


Signed: …………………………………………………………………………


Date: 4 January 2023


Last Updated: 4 January 2023

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